Is That Really Easy-to-Use?

There is a commercial for HP or CompUSA (I couldn't really tell which) that touts how easy it is to use HP products. Their proof? Someone will come out to your house and show you how to use it.

While this is certainly a convenient service for those who need it, can they really make a claim of easy-to-use if you need one-on-one instruction to use the product?

A better claim would seem to be "Easier to use than if we just ignored you" which would be fully accurate. But probably not as effective an advertisement.

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